List of contacts

Illustration: Nanami Minami

【How/where can I ask for help if I suspect trafficked victims or if I have been trapped in slavery?】
NFSJ introduced the UNODC’s “Human Trafficking Indicators”:
http://www.unodc.org/pdf/HT_indicators_E_LOWRES.pdf

What could you do if you suspect a trafficked victim who might fit in the indicators of UNODC? Following is a list of contacts where you can report to and/or consult. (As of July 2025)

General contacts for the victims of human trafficking and exploitation
The Police
Tel.: 110 (There are English speaking operators 24h)
The Metropolitan Police Department
Tel.: 03-3503-8484 (Special number for foreigners Mon.-Fri. 8:30am to 5:15pm)
The Human Rights Counseling Service
Tel.: 0570-090-911 (Mon.-Fri. 9am to 5pm)
English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, Thai
Human Rights Counseling Offices for Foreigners (scroll down to see English)
The list of foreign embassies and consulates in Japan
Immigration Information Center
Tel.: 0570-013904 or 03-5796-7112 (from IP phone or from abroad)
(Mon.-Fri. 9am to 5pm) Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali, Indonesian, Thai, Cambodian, Burmese, Mongolian, French, Sinhalese, Urdu
info-tokyo@i.moj.go.jp (English and Japanese only)
Foreign Residents Support Center (FRESC)
0570-011000 or 03-5363-3013 (from IP phone or from abroad)
https://www.moj.go.jp/isa/content/930005927.pdf
Consultation Support Center for Foreign Residents (Shinjuku)
03-3202-5535 or 03-5155-4039 (Mon. to Fri, 9am to 4pm)
Chinese (Mon-Fri), English (Mon-Fri), Spanish (Mon, Tue, Wed), Portuguese (Mon, Tue, Wed), Indonesian (Tue), Vietnamese (Mon, Wed), Tagalog (Fri)
Yorisoi Hotline (Operated by Social Inclusion Support Center)
http://www.since2011.net/yorisoi/en/
(choose the language on the top: Japanese, English, Chinese, Korean, Portuguese, Spanish, Tagalog, Thai, Vietnamese, Nepali, Indonesian)
Toll free: 0120-279-338 (For service in foreign languages, press 2 after the initial guidance.)
Toll free: 0120-279-226 (Specialized line for foreigners in Iwate, Miyagi, Fukushima) *Operation time may vary day to day, so check on the website.
Facebook: https://www.facebook.com/yorisoi2foreign
Chat: https://form.comarigoto.jp/en
TELL (Tokyo English Lifeline)
Toll free: 0800-300-8355
https://telljp.com/lifeline/
Counseling contacts for sex trafficking victims
ZOE Japan (hotline for teenagers)
Tel.: 0800-111-0115
https://www.eng.gozoe.jp/consultationsub
(LINE QR Code and Web Contact Form available on this page.)
PAPS (support for victims of sexual exploitation and digital sexual violence)
Tel.: 050-3177-5432
https://www.paps.jp/hotlinelist?lang=en
(Email Consultation Form available on this page.)
HELP (House in Emergency of Love and Peace)
Tel.: 03-3368-8855(Mon.-Fri. 10am to 5pm)
Language: Japanese, English, Tagalog, Indonesian (Language available may vary according to day and time.)
https://kyofukai.jp/aboutus/inst/help
House for Women “Saalaa”
Tel.: 045-901-3527(Mon.-Fri. 10am to 5pm)
Language: Japanese, Korean, Chinese, Thai, Tagalog, Spanish, Portuguese, English, Vietnamese, Indonesian (language availability varies depending on the day)
Take It Down (support for removal of sexual images and videos taken when underage)
Counseling contacts for labor exploitation victims
Telephone Consultation Service for Foreign Workers (Operated by Ministry of Health, Labour and Welfare)
https://www.check-roudou.mhlw.go.jp/soudan/foreigner_eng.html
Choose the language on the top of the page
Mon.-Fri. 10am to 3pm
Labour Standards Advice Hotline (Commissioned service entrusted by the MHLW)
https://www.check-roudou.mhlw.go.jp/lp/hotline/hotline_eng.html
Toll Free: 0120-811-610
(Japanese, English, Chinese, Spanish, Portuguese, Tagalog, Vietnamese, Burmese, Nepalese, Korean, Thai, Indonesian, Cambodian (Khmer), and Mongolian.)
Weekdays (Mon.-Fri.) 5pm to 10pm. Saturday, Sunday, holidays 9am to 9pm.
Organization for Technical Intern Training(OTIT)
http://www.otit.go.jp/
Technical intern training SOS (Native Language Consultation)
https://www.otit.go.jp/sos.html
(Chinese, Vietnamese, Tagalog, Indonesian, Thai, English, Cambodian, Burmese)
Japan Legal Support Center “Workplace and Labor” FAQs (23 items)
https://www.houterasu.or.jp/site/english/workplaceandlabor.html
Multilingual Information Service: 0570-078377 (Read the list of 23 FAQ’s above before calling the number)